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Solutions · Insurance

Governed delivery for insurers and wealth managers

Insurers and wealth platforms answer to APRA for resilience and to ASIC for how claims and advice are handled. Brain-Stem delivers the software behind that work under your own controls, with every decision recorded and traceable. It stands up when it is examined.

Your regulatory world

We build against the obligations, not around them

Delivery in insurance is more than code. It is the obligations that sit around the code. These are the ones we design for, whichever regulator you answer to.

IAIS and DORA

Operational risk and resilience

A delivery platform inside a critical service falls inside your third-party risk assessment. The IAIS core principles set that expectation, and DORA in Europe, the PRA and FCA rules in the UK, and APRA's CPS 230 in Australia all carry it: manage the risk, and evidence the controls. Our delivery records what ran, under which controls, so you can show it.

ISO 27001 and NIST CSF

Information security

Whether you certify against ISO 27001, measure yourself against the NIST framework, or answer to CPS 234, the ask is the same: protect information assets and keep the controls tested and current. Your data sits apart from every other organisation's, and security standards are checked as rules, not left to memory.

IAIS ICP 19 and Consumer Duty

The software behind claims decisions

Claims handling is a regulated activity, and the systems that support it carry conduct obligations. The IAIS principles ask for fair treatment right through to settlement, and the UK's Consumer Duty holds insurers to the outcome, not just the process. When we build or change those systems, every requirement and decision is recorded, so you can show how the software you rely on came to be.

GDPR special categories

Built around sensitive data

Insurance and wealth systems hold health and financial information. GDPR treats health data as a special category, needing a stricter basis to process at all, and most privacy regimes draw a similar line. Standards for handling it are encoded as rules the work is checked against, and the record shows which controls applied.

How control answers it

Your rules, encoded and enforced on every output

CortexOne is the governance and control product. It makes two things true of every piece of work: the decisions are traceable, and your standards are encoded as method, not advice.

Traceability

Every decision joins up

One trace per request

Replayable

A single trace identifier runs through every step of a request, keeping the prompt, the model, the decision, and the result together. Any build replays, and "why did it decide that" is answerable rather than guesswork, which is what an APRA or ASIC reviewer is really asking.

A record nothing deletes

Accountable

Every record is stamped with who made it and when, and nothing is hard-deleted. The audit trail is a by-product of how the work runs, so producing it for a regulator is retrieval, not reconstruction.

Standards and security

Your rules, encoded

Standards checked as rules

CPS 234

Your policies and security standards are written as rules the platform checks the work against, not a step someone has to remember. Each output is graded against your approved examples before it ships.

Your data, walled off

Isolation

Your data is walled off from every other organisation, and you set how much work runs automatically with a confidence line: above it work runs, below it stops and hands the decision to a person.

Part of the platform

CortexOne is one of four products working as one

It carries control. MemoryMesh carries compounding, so each engagement starts further ahead than the last. Reflex delivers the work faster and Synapse keeps its cost predictable. For a regulated buyer, control and compounding are what make speed safe to use.

See how the platform fits together

How it fits

It sits above your tools, not instead of them

Brain-Stem runs the delivery layer above the tools you already have. Jira or Azure DevOps keeps tracking the work, and your engineering tools keep building it. The platform coordinates and governs what happens between them.

Adopting it is not a migration. Your teams keep their tools, and your delivery gains a governed layer over the top.

Enterprise readiness

What you can check before you commit

We are early, and we don't dress that up: every claim here is one you can verify in a working session.

Every decision recorded

Each requirement, decision, and output carries a full audit trail on the live platform. Ask to walk through one in a briefing.

Your standards enforced

Policies and standards are encoded as rules and checked on every output. A weak result is rewritten or stopped for a person, never shipped unseen.

A person stays in charge

You set the confidence line. Above it the platform runs on its own; below it, work stops and waits for a person.

Data where you require it

Routing is not tied to one model provider, and processing can run in-country. Where your data is processed is your call, not the vendor's.

The checkable detail behind these four, with what is missing stated by name, is on the security and trust page.

See where your delivery stands

Take the assessment to see how your delivery maturity compares, or book a briefing to talk through a specific piece of work.